Frequently Asked Questions

Everything you need to know about your Khy experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while international delivery times vary by location.

What is your return policy?

We offer a 14-day return window for all unworn items in their original packaging with tags attached. Please note that some limited-edition drops may be final sale.

How do I know which size to order?

Each product page features a detailed size guide. Our pieces are designed for a body-conscious fit; if you prefer more room, we recommend sizing up.

Can I modify or cancel my order after it is placed?

To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are unable to make modifications or cancellations.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible payment options via Klarna and Afterpay.

Are your products ethically manufactured?

Khy is committed to working with factories that uphold high standards for labor practices and quality control to ensure every piece is made responsibly.